Gallagher Group in Hamilton have only had their Workmate system installed for four months and there are already many excellent results coming out of the system.

One of the key performance criteria for Workmate was for the system to provide monthly financial reporting for the group within the one system while at the same time reporting on the performance of each department individually.

Workmate has achieved this task effortlessly and has also been able to provide reports on historical records entered prior to Workmate being installed. Before Workmate was installed maintenance costs were split between two departments on an arbitrary basis. It was well known that this was an uneven split but there was no way of determining the exact 'real cost' that each department was incurring. Within four weeks of installing Workmate Julian Thornton, Gallagher's Maintenance Manager was able to identify the real cost that each department was incurring. Three departments are now regularly reported on with accurate maintenance costs allowing these areas to concentrate on reducing these costs where there is most expense.

The accuracy and value of Workmate's ability to provide financial reports in this way is only one of the benefits of installing Workmate.

Thornton explains… "Workmate has a very friendly user interface that all of our staff have been able to use with ease and provides us with a reporting tool that is extremely easy to use and enables us to do financial reporting that is just excellent! We are now able to determine the true cost of maintaining any piece of equipment. We have also been able to confidently submit major capital expenditures as a result of analysis of information that Workmate has collected. Some of this information was collected over a number of years and yet Workmate not only allowed us to analyse this information straight away but produced accurate results on all data with a few weeks of installation.

These results really are a credit to Workmate and the team at AZZMAX. Workmate quite frankly is a breeze to use and produces excellent results! We are expanding the system to involve more of our production staff so that they can log faults and track the progress of their work requests through the system.

We have just implemented Workmate’s new Work Order Wizard function around the site which allows anyone even with very limited knowledge of computers to work with the system. I personally spent no more than a few minutes with each staff member showing them only once how to use the program and that is all that was required to get it working.

Workmate has consistently proven to be a system that anyone can operate and is well supported. I highly recommend Workmate to anyone as a system that is easy to use and will provide accurate and excellent information"